Refund policy
100% Handmade Press-on Nails may exhibit slight variations and individual handcraft flaws, this makes every press-on nail so unique!
Returns & Exchanges
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Hygiene First: Please note that due to hygiene concerns we are unable to provide exchanges or refunds for change of mind or if you wish to request a different design & size. Before making a purchase, We encourage you to carefully review the product descriptions and size guide to ensure that your expectations align with the actual product. We sincerely appreciate your understanding of this policy. We value the trust you place in us, and we prioritize your health and safety above all. ❤
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Damaged or Incorrect Items: If your items arrive damaged, defective, or you receive the wrong items, please contact us immediately at info@liusunail.com or use our contact form. We’ll resolve each case to ensure your complete satisfaction.
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To qualify for a return, please ensure that:
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Your item remains in the same condition as when received.
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It is unused and includes all components of the toolkit.
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It is returned in its original packaging.
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You provide a copy of your receipt or proof of purchase.
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- Refunds: Refunds will be processed within 14 days of receiving the returned package in its original condition. Please note, items returned to us without prior approval will not be accepted.
Need more assistance? Contact us via Email at info@liusunail.com or or use our contact form, or Chat with us live— we’re here to help you enjoy beautiful nails, worry-free!